Refund Policy

You may wish to return one or more items because you have changed your mind (this happens, no worries!) or are not fully satisfied. This is what you should do:
 

  1. Email us using this form within 5 working days from the date of purchase;
  2. Mail back the item(s) to our studio within 10 working days. Goods must be unused and in perfect condition, with the original packaging. We reserve the right to deduct 50% off the original value of any item if they are returned scratched or dismantled;
  3. Return shipping cost is at your own expense;
  4. You will be refunded the amount in the form of a store credit within 10 working days after we receive the goods. The store credit is valid for 3 months online at www.kalapata.com.
     

Thanks!
Amreen,

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